We value the privacy of our customers and the policy below sets out how we manage data and how you should contact us with regards to any questions you may have relating to your privacy and the data we hold.
This policy applies to the following businesses:
- The CPC Link Ltd, North Lodge, Hawkesyard, Armitage Lane, Rugeley, Staffordshire, England, WS15 1PS. Company number 09952904
What information do we collect about you and how?
The CPC Link Limited, as a Data Controller, is bound by the requirements of the General Data Protection Regulations (GDPR).
You agree that we are entitled to obtain, use and process the information you provide to us to enable us to discharge the requirements placed upon us by the Joint Approvals Unit for Periodic Training (JAUPT) and for other related purposes including;
- Updating and enhancing member and delegate records
- Analysis for management purposes
- Legal and regulatory compliance
- Crime prevention.
We collect information about you when you fill in any of the forms on our website ie sending an enquiry, signing up for an event, filling in a survey, giving feedback etc. We also collect information when you attend instructor led courses or complete e-learning courses
How long will we hold your data for?
We will hold your data for 6 years in line with our regulatory requirements.
How will we use the information about you and why?
At The CPC Link Limited we take your privacy seriously and will only use your personal information to provide the services you have requested from us. We will only use this information subject to your instructions, data protection law and our duty of confidentiality.
For Business to Business Clients and Contacts our lawful reason for processing your personal information will be “legitimate interests”. Under “legitimate interests” we can process your personal information if: we have a genuine and legitimate reason and we are not harming any of your rights and interests.
We may receive personal data from you for the purposes of our identification checks, such as a copy of your driving license. This data will only be processed for the purposes of meeting the requirements placed upon us by JAUPT, or as otherwise permitted by law or with your express consent.
We collect information on our website to process your enquiry, deal with your event registration, give advice based on survey data and improve our services. If you agree, we will also use this information to share updates with you about our services which we believe may be of interest to you.
We will not share your information for marketing purposes with companies so that they may offer you their products and services.
Security precautions in place about data collected
When you give us personal information, we take steps to make sure that it’s treated securely.
Non-sensitive details (your email address etc.) are sent normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We would like to send you information about our services which may be of interest to you. If you have consented to receive marketing, you may opt out at any point as set out below.
You have a right at any time to stop us from contacting you for marketing purposes. To opt out please email: firstname.lastname@example.org.
Access to your information, correction, portability and deletion
You have a right to request a copy of the information that we hold about you under a subject access request. If you would like a copy of some or all your personal information, please email or write to us at the following address: The CPC Link Ltd, North Lodge. Hawkesyard. Rugeley. Staffordshire WS15 1PS. We will respond to your request within six weeks of receipt of the request and provide information that we hold on you.
We want to make sure your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate by emailing email@example.com or writing to the above address.
Objections to processing of personal data
It is your right to lodge an objection to the processing of your personal data if you feel it is not appropriate, please inform us in writing.
It is also your right to receive the personal data which you have given to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to another controller without delay from the current controller if:
(a) The processing is based on consent or on a contract, and
(b) The processing is carried out by automated means.
Your Right to be Forgotten
Should you wish for us to completely delete all information that we hold about you:
- Email: firstname.lastname@example.org, or
- In Writing to: The CPC Link Ltd, North Lodge, Hawkesyard, Armitage Lane, Rugeley, Staffordshire, England, WS15 1PS
If you feel that your personal data has been processed in a way that does not meet the GDPR, you have a specific right to lodge a complaint with the relevant supervisory authority. The supervisory authority will then tell you of the progress and outcome of your complaint. The supervisory authority in the UK is the Information Commissioner’s Office.
- By email: email@example.com
- Or write to us at The CPC Link Ltd, North Lodge, Hawkesyard, Armitage Lane, Rugeley, Staffordshire, England, WS15 1PS